Question 1

What digital marketing services does Carter Media offer?

Accepted Answer

We offer Google Ads management (Search, Shopping, Display, YouTube), Meta Ads (Facebook & Instagram), TikTok Ads, Analytics & Tracking, Creative Strategy, and Email & SMS Marketing through Klaviyo.

Question 2

Do you work with all business sizes?

Accepted Answer

We work with any business that's ready to scale their paid acquisition profitably.

Question 3

Are you a certified partner with advertising platforms?

Accepted Answer

Yes, we are an official Meta Business Partner, Google Partner, TikTok Marketing Partner, and Shopify Partner.

Question 4

What makes Carter Media different from other agencies?

Accepted Answer

We focus on profitable growth, not just ad spend. Our performance-led approach aligns our success with yours through results-driven partnerships.

Question 5

Do you charge a percentage of ad spend?

Accepted Answer

Yes. As accounts scale, percentage-based pricing ensures incentives remain aligned.

Question 6

Is there a minimum engagement?

Accepted Answer

There is no minimum spend. We're happy to chat with clients ready to profitably scale their business.

Question 7

Is ad spend included in your fees?

Accepted Answer

No. Ad spend is billed directly by advertising platforms (Google, Meta, TikTok).

Question 8

Do you offer services beyond paid media?

Accepted Answer

Yes. Additional growth services including creative strategy, email marketing, and conversion tracking are available and scoped separately.

Question 9

How do I get started with Carter Media?

Accepted Answer

Simply fill out our contact form and we'll schedule a strategy call to discuss your goals, current performance, and how we can help scale your brand.

Question 10

What's your typical onboarding process?

Accepted Answer

After our initial call, we conduct a comprehensive audit of your current accounts, develop a custom strategy, and begin implementation within the first week.

Question 11

How often will we communicate?

Accepted Answer

We provide comprehensive monthly performance reports and are flexible with meeting cadence — whether that's weekly, fortnightly, or as-needed based on your preferences.

Question 12

What results can I expect?

Accepted Answer

Results vary by industry and starting point, but our clients typically see improved ROAS, lower CPAs, and scalable growth within the first 60-90 days.

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