Privacy Policy
Last updated: January 2025
1. Introduction
Carter Media ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We operate in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and the New Zealand Privacy Act 2020.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and website URL when you submit our contact form.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyse website traffic.
- Marketing Data: Campaign tracking parameters (such as gclid, fbclid) to measure advertising effectiveness.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our services
- Communicate with you about our services, updates, and promotional offers
- Analyse and improve our website and services
- Measure the effectiveness of our marketing campaigns
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. These may include analytics providers, email service providers, and advertising platforms. We may also disclose information when required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with the relevant privacy authority
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@cartermedia.com.au
Locations: Melbourne, Australia & Auckland, New Zealand